Great leaders know this simple truth: right ideas are always right ideas. Many organizations are so ego and position driven that great ideas are often missed because of where they originate. Management may be less receptive to ideas coming from people in lower levels or in positions that are not considered managerial.
Good leaders know people.They know how to connect with people and how to build trust and rapport. They are encouraging, open and willing to find the right ideas, regardless of the source.
Ifmanagement is dismissive and disrespectful, people pull back and develop a conditioned response to stay quiet and keep their ideas to themselves.This type of behavior creates ahierarchical system of exclusion that breedsadisconnect in communications,stifles creative thinking and diminishes loyalty, three key ingredients for a successful organization.